Returns & Exchanges
At Genuine RAW, we stand by the quality of our fashion. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack with Care
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in original condition.
Ship It Back
Print your prepaid shipping label and drop the package off at any authorized courier location or schedule a pickup.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing